Frequently Asked Questions

Yes. We are constantly working to bring you a better buying experience, with a team that has over 20 years of industry experience. We buy directly from the source so you can be confident you are getting the real product you selected. Check out our reviews to see what customers are saying.

Yes. We run a Buy 5 items, get 1 free deal. For a larger wholesale order, email us at sales [at] legacypharma [dot] is.

Interac e-Transfer only. See our Payment Options page for full instructions.

Not at this time. We are working on additional options but they are not ready yet.

All prices are in Canadian dollars (CAD).

No minimum order. Standard shipping fees apply.

As soon as you place your order, you receive Interac e-Transfer payment instructions by email. Please read them carefully and do not include product names, your order number, or anything sensitive in the e-Transfer message.

Orders ship within 24 hours of payment clearing (Monday to Friday, excluding holidays).

Log in to your account and open the Orders & Tracking section, or use the tracking number from your confirmation email on the carrier’s website.

We ship within Canada only, to verified residential addresses. Orders with an address outside Canada will be cancelled.

No. We ship within Canada only.

Orders ship with trusted national carriers (such as Purolator Express). Most orders arrive within a few business days across Canada.

All orders ship domestically within Canada, so there are never any customs involved.

A flat shipping rate applies at checkout, and larger orders qualify for free shipping. The exact threshold is shown in your cart.

No. We can only ship to residential addresses with express shipping.

Yes. You receive a tracking number by email once your order ships. Please check your spam or junk folder if you do not see it within 1 to 2 business days.

Tracking can take a little while to appear and sometimes only updates the following day. Please be patient, it will start to work.

We send tracking each day after drop-off. If you do not have it within 2 business days, check your spam or junk folder first, then reply to your order confirmation email for an update. We ship Monday to Friday (excluding holidays).

If tracking shows delivered, we consider it delivered. For genuine carrier issues we offer a 50/50 reship policy.

A signature is available as part of our guaranteed delivery program. If you choose No Signature, responsibility for the package falls to you.

If the address is wrong or incomplete we cannot retrieve the package. Please double-check your address before ordering, as we are not responsible for data-entry errors.

Mail shipped within Canada does not go through customs, so domestic mail cannot be seized. By federal law, domestic mail can only be opened by the recipient.

Yes. Our support team is happy to help. Please note that we are enthusiasts, not doctors; our information is for research purposes only and should not replace medical advice. If you experience elevated heart rate or blood pressure, stop use and see a doctor immediately.

Because of our quality-control measures we cannot accept returns. Please email us and we will do what we can to help with your situation.

Email us at sales [at] legacypharma [dot] is and we will get back to you as soon as possible.